Synopsis: Discover how Google Business Advertising transformed a Burlington locksmith’s business in 2025, driving massive leads through Local Service Ads, call ads, and profile optimization. Learn proven strategies to dominate local search and generate steady, high-quality customer calls.
For a local locksmith, the key to success is being found instantly when someone needs emergency help. Whether it’s a car lockout at midnight, a broken key, or urgent home security installation, customers turn to Google first.
In 2025, I worked with a Burlington-based locksmith who wanted to generate consistent, high-quality leads through digital channels. After analyzing his business needs, I implemented a powerful Google Business Advertising strategy that transformed his business.
This blog post details the journey, the strategies I applied, and the results achieved. If you’re a local business owner, this case study will show you why Google Business Advertising is one of the most effective tools for lead generation.

About the Client – Burlington Locksmith
The client is a professional locksmith service provider based in Burlington, Canada. They specialize in:
- Emergency lockout services (cars, homes, offices)
- Key duplication and replacement
- Smart lock installation and repair
- Security systems set up for residential and commercial spaces
When I started working with him in early 2025, his business was already known in some Burlington neighborhoods, but he was struggling to get steady calls. Most inquiries came through referrals, and his online presence wasn’t optimized for local visibility.
That’s when we turned to Google Business Advertising.

The Challenge: Google Ads
Before running ads, the locksmith faced:
- Low Google Maps visibility – Competitors appeared higher in “near me” searches.
- Inconsistent leads – Some days he got 2–3 calls, others none.
- Limited digital marketing knowledge – He relied mostly on word-of-mouth.
- Strong competition – Burlington had at least 10+ locksmiths aggressively advertising online.
The challenge was clear: build an advertising system that delivered steady emergency service leads and positioned him above competitors.

The Solution – Google Business Advertising Strategy
To address these challenges, I developed a Google Business Advertising campaign that prioritized local visibility and instant call generation.
1. Optimized Google Business Profile
Before launching ads, I fully optimized his Google Business Profile (GBP) with:
- Correct NAP (Name, Address, Phone number) consistency
- Professional service descriptions with keywords like “emergency locksmith Burlington”
- High-quality photos of locksmith work, vehicles, and staff
- Added services (lock repair, key cutting, 24/7 emergency service)
- Verified business categories (Locksmith, Security System Supplier, Emergency Locksmith)
This step was critical, as Google Business Advertising works best when the profile is complete and accurate.
2. Targeted Local Service Ads (LSAs)
I set up Google Local Service Ads (LSAs) specifically for locksmith services in Burlington. These ads appear above regular Google Ads and organic search results, showing:
- Business name
- Star ratings from reviews
- “Google Guaranteed” badge
- Direct “Call” and “Message” buttons
Why LSAs? Because customers in emergencies click the first trustworthy option they see.
3. Keyword Targeting with Local Intent
I created a keyword group around highly-searched terms like:
- “Locksmith Burlington”
- “Emergency locksmith near me”
- “Car lockout service Burlington”
- “24-hour locksmith Burlington”
Instead of broad targeting, I focused only on Burlington + nearby areas within a 20-mile radius. This reduced wasted ad spend.
4. Call Ads Integration
Since locksmith services rely heavily on phone calls, I ran Google Call Ads that displayed his phone number directly in the ad.
- Customers could skip the website and call him instantly.
- Ads ran during business hours + evenings, ensuring live response.
- Call tracking was enabled to measure the quality of leads.
5. Review & Reputation Management
I encouraged satisfied customers to leave positive Google reviews, which boosted ad performance. In less than 3 months, his profile grew from 12 reviews (4.1 rating) to 50+ reviews (4.8 rating).
6. Budget Allocation
- 50% budget → Local Service Ads
- 30% budget → Google Call Ads
- 20% budget → Regular Search Ads (backup coverage for keywords)
This mix ensured dominance in Google Maps, Search, and Call-driven leads.

The Results: PPC Ads
Within just 90 days of running Google Business Advertising, the Burlington locksmith saw incredible growth:
- 📞 300% increase in phone calls (from ~40/month to 160+/month)
- 📈 120+ qualified leads in 3 months
- 🌟 Business profile ranked #1 in Google Maps results for “locksmith Burlington”
- 💰 Cost per lead (CPL) reduced by 40% compared to competitors
- 🔑 Conversion rate of 65% on call ads (most calls turned into real jobs)
The locksmith reported that his van schedule was fully booked every week, something he hadn’t experienced before.
Why Google Business Advertising Works for Locksmiths
- Local Search Intent – People search for locksmiths when they need help immediately.
- Top Placement in Google – LSAs appear above traditional ads and organic results.
- Trust Factor – “Google Guaranteed” builds instant customer trust.
- Direct Leads – Ads are designed to generate phone calls, not just website visits.
- High ROI – Low CPL with measurable results makes it ideal for small businesses.
Common Mistakes Locksmiths Make in Google Call Ads
Many locksmiths often make critical mistakes when running campaigns, and this is especially true when using Google Business Advertising. One of the most common issues is poor keyword targeting. Locksmiths tend to choose overly broad terms like “locksmith” or “lock repair,” which bring in irrelevant clicks rather than high-intent searches like “emergency locksmith Burlington” or “24/7 locksmith near me.” Without precise targeting, advertising budgets get wasted quickly.
Another frequent problem is ignoring negative keywords in Google Business Advertising campaigns. By failing to block terms such as “locksmith jobs” or “DIY lock kits,” locksmiths end up paying for unqualified leads that never convert into paying customers. This is a missed opportunity because well-structured campaigns with strong negative keyword lists ensure the budget is spent only on profitable searches.
Ad copy is another area where locksmiths often struggle. In competitive industries like locksmith services, urgency and trust are everything. Yet many ads running on Google Business Advertising fail to highlight 24/7 service, fast response times, or guarantees that customers look for in an emergency. Without these elements, potential leads choose a competitor who communicates reliability and speed more effectively.
Location targeting is also overlooked. Locksmiths may run ads outside of their service area, generating calls from cities they don’t serve. Proper use of geo-targeting in Google Business Advertising ensures only local, relevant customers see the ads, making every dollar count. Additionally, ignoring mobile optimization is a huge setback, since most locksmith searches are made from smartphones during emergencies.
Finally, many locksmiths don’t track their calls or conversions, leaving them blind to which ads actually generate revenue. With Google Business Advertising, call tracking and performance monitoring are critical to scaling lead generation. Without this data, locksmiths can’t refine campaigns or eliminate waste. By fixing these mistakes—tightening keywords, using negatives, optimizing ad copy, targeting locally, and tracking results—locksmiths can transform Google Business Advertising into a powerful, consistent source of new customers.
FAQs
Q1. What is Google Business Advertising?
Google Business Advertising includes Local Service Ads (LSAs), Google Maps Ads, and Call Ads that promote businesses directly in Google Search and Maps for local customers.
Q2. How much does Google Business Advertising cost for a locksmith?
In Burlington, locksmith ads typically cost $20–$40 per lead, depending on competition and time of day.
Q3. Do reviews matter in Google Business Advertising?
Yes! Positive reviews increase your ad ranking and customer trust. Businesses with 4.5+ ratings usually get more clicks and calls.
Q4. How soon can a locksmith see results?
Most locksmiths see new calls within the first week of running ads. Full optimization takes 1–2 months.
Q5. Can small locksmith businesses compete with big chains?
Absolutely. With local targeting and call ads, even small locksmiths can dominate their area without overspending.
In an age where a smartphone is the first tool people reach for during an emergency, the future of locksmith success is inextricably linked to a strong digital presence. While word-of-mouth and traditional advertising still hold value, the real growth engine lies in a strategic and forward-thinking approach to Google Business Advertising.
This isn’t just about placing ads; it’s about mastering a platform that connects a person in a moment of panic directly to a professional who can solve their problem. For locksmiths, whose services are often urgent and location-specific, Google Business Advertising is not a luxury—it’s the foundation of a thriving modern business.

The Unrivaled Power of Google Business Advertising for Locksmiths
The digital marketplace for locksmith services is intensely competitive, but it’s also one of the most high-intent environments you can find. When someone searches for a “locksmith near me,” they aren’t just browsing; they are stranded, in a hurry, and ready to hire someone. Google Business Advertising ensures you are the first name they see.
Its power comes from two core components:
- Local Services Ads (LSA): These are the ads that appear at the very top of the search results, often above traditional paid ads and even organic listings. They feature a “Google Guaranteed” badge, which builds instant trust with the user. For a locksmith, this badge is a powerful differentiator, as it assures the customer that they are dealing with a pre-vetted and legitimate business. LSA is performance-based, meaning you only pay for qualified leads (phone calls or messages) from people actively seeking your services.
- Google Search Ads: These provide broader control and targeting. They allow you to bid on specific keywords and appear prominently on the search results page. The synergy between LSA and Search Ads is crucial; LSA captures the immediate, high-trust leads, while Search Ads allow for more detailed ad copy and targeting for a wider range of services.
Precision Targeting: Mastering Keywords for the Locksmith Industry
A locksmith’s service is not a one-size-fits-all solution. Success with Google Business Advertising hinges on identifying and targeting keywords that perfectly match a customer’s specific need.
- Emergency & High-Intent Keywords: These are the most valuable keywords for a locksmith. Terms like “car lockout service,” “emergency locksmith,” “house lockout,” or “24-hour locksmith” indicate a user in an urgent situation. Bidding aggressively on these keywords, especially with geo-targeting for your service area, is non-negotiable.
- Service-Based Keywords: Many people need a locksmith for planned, non-emergency tasks. Keywords like “rekey house locks,” “install smart lock,” “commercial locksmith services,” or “key duplication near me” are crucial for capturing long-term business. A great strategy is to create separate ad groups or campaigns for these services, each with highly specific ad copy.
- Long-Tail & Conversational Keywords: The future of search is conversational. Optimizing for voice search queries like “Hey Google, who can unlock my car right now?” or “find a locksmith to install a deadbolt” will be a key differentiator. Your keyword strategy must evolve to include these longer, more natural search terms.
By segmenting your keyword strategy, you can avoid wasting money on irrelevant clicks and ensure your budget is focused on the most profitable areas of your business, from an emergency call to a planned security upgrade.
The Unspoken Power of Remarketing for Long-Term Success
At first glance, remarketing seems counterintuitive for a locksmith. After all, if someone needs an emergency service, they get it once and are unlikely to need it again for a while. However, this is a narrow view of a locksmith’s business.
Remarketing allows you to show ads to people who have previously visited your website. For a locksmith, this is a powerful tool for nurturing a customer relationship far beyond a single, urgent need.
How to Use Remarketing for a Locksmith:
- Cross-Service Promotion: A customer who needed an emergency car lockout service might eventually need to rekey their house or upgrade their business security. Remarketing ads can show them these other services. A simple ad that says, “Need to rekey your new home? We’ve got you covered!” can capture a new, non-emergency lead from someone who already trusts your brand.
- Building a Database for Future Needs: Remarketing helps build a long-term relationship. By showing a customer a friendly, non-intrusive ad, you stay top-of-mind. When they need a locksmith again, whether it’s for a new lock installation or a key replacement, your name will be the first they remember.
- Capturing Abandoned Leads: Some users may visit your website, browse your services, and then leave to compare prices. A well-timed remarketing ad can bring them back with a compelling offer, like a “10% off lock installation for first-time customers.”
Remarketing turns one-time emergency calls into long-term customer relationships, creating a consistent revenue stream that isn’t dependent on random lockouts.
The Future: AI, Automation, and Trust Signals
The future of locksmith success with Google Business Advertising is a highly automated and trust-driven one.
- AI-Powered Optimization: Google’s AI is becoming incredibly sophisticated. Automated bidding strategies will predict which users are most likely to convert, automatically adjusting your bids to maximize leads and minimize cost.
- Enhanced Local Service Ads: LSA will likely continue to evolve, with more features for showcasing reviews, your service area, and your “Google Guaranteed” status more prominently.
- Reputation Management is Key: For local businesses, a strong online reputation is everything. The future of a successful GMB profile relies heavily on a constant stream of new, positive reviews. Responding to both positive and negative feedback will build trust and improve your visibility.
In conclusion, the future of the locksmith industry isn’t about simply having a website; it’s about making Google Business Advertising the central hub of your marketing strategy. By embracing precise keyword targeting, leveraging the power of remarketing, and prioritizing your online reputation, locksmiths can secure not just a single job, but a steady stream of business and a strong, profitable future.
Why Google Call Ads Are Powerful for Emergency Services Like Locksmiths
Google Call Ads are especially powerful for emergency services like locksmiths because they connect customers directly to the business with just one click. In urgent situations—such as being locked out of a home, office, or car—people don’t want to fill out forms or wait for callbacks. They need immediate help. With Google Call Ads, locksmiths appear right when a customer searches for “locksmith near me” and can instantly receive a phone call, turning high-intent searches into real leads. This direct and urgent connection makes Google Call Ads one of the most effective tools in Google Business Advertising for locksmiths.
Final Thoughts
For local service providers like locksmiths, being visible at the exact moment customers search is everything.
Through a smart Google Business Advertising strategy, I helped a Burlington locksmith in 2025 transform his business from inconsistent leads to a steady pipeline of daily calls. By combining Local Service Ads, Call Ads, and profile optimization, he became one of the top-ranked locksmiths in Burlington.
In conclusion, Google Business Advertising, combined with strategies like Google Call Ads provides locksmiths with a direct, high-converting channel to capture leads, especially in emergency scenarios. By avoiding common mistakes, optimizing campaigns, and focusing on customer intent, locksmiths can consistently generate quality leads and grow their business in competitive local markets.
Also Read:
How AdWords Helped a New Jersey Packers & Movers Company Generate Massive Leads
How Pay Per Click Advertising Helped a Goa Travel Company Sell More Thailand Tour Packages
If you’re a service-based business looking to generate massive leads, investing in Google Business Advertising is the smartest move you can make in 2025 and beyond. Feel free to connect with me if you want to repeat the same kind of proven success with your locksmith business.

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